At Spectra Radon, all products are final sale and are not eligible for return, exchange, or refund. This policy includes but is not limited to clearance items, custom orders, and opened test kits. We encourage you to review your order carefully before making a purchase.
While all sales are final, we stand behind the quality of our products. If you receive a defective or damaged item, please contact us within 7 days of receipt at info@spectraradon.com with your order number, a description of the defect or damage, and any relevant photos. Upon verification, we will work with you to provide a suitable resolution, which may include a replacement or store credit.
For any questions or concerns regarding our final sale policy, please contact us at info@spectraradon.com. We are here to help and ensure your satisfaction with our products.